![]() I worked my way through getting it set up on the computer. The customer support was quick, but they understand the product and how to use it and so have difficulty understanding what the lay person does not get. I like the concept but found it difficult to use. There is somehting wrong when I can't figure out a basic function of a product. ![]() I code webpages and do all kinds of digital products so I am not ignorant-but I could not get the basic function for using a folder on a flash drive. In other words-because they understand how the product works, they can't understand why a lay person doesn't understand simple functions.
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